Behavioral Health Resources
Providence Health Plan members have options when it comes to getting behavioral health care.
We know everyone’s mental health needs are different. We're all unique, and our needs depend on our personal situation. At Providence Health Plan, we offer various services to match your unique situation. Whether you want help relaxing, self-directed therapy, or connecting with a provider by text, voice, video, or in-person, we have options for you. See what's available through your plan below:
Behavioral Health Suite of Services Flyer
For Medicare members:
Medicare Behavioral Health Suite of Services Flyer
Explore the many Behavioral Health Resources available through our health plans
Resources for Improved Well-Being
Explore resources to improve your overall well-being.
Self-Management and Mindfulness Tools
Check out our helpful tools to manage your mental health on your own terms.
Telehealth/Virtual Care
Access care from home with our telehealth and virtual care options.
Broad Provider Network
Find a provider that fits your needs, through a broad and specialized network.
Care Management & Crisis Support
Need care now? Learn more here.
Suicide & Crisis Lifeline - 988
If you or someone you know is experiencing a behavioral health crisis and are in need of immediate help, call or text 988. It’s free, confidential and available 24/7 across the country.
Learn moreResources for Improved Well-Being
Taking care of yourself keeps you happy and healthy. That’s why we’ve teamed up with LifeBalance to offer you and your family savings and discounts for a healthier body and mind.
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LifeBalance - Resources to Relax & Recharge
LifeBalance gives you and your family discounts on activities you enjoy, like movies and vacations. Stay active, reduce stress, and save on wellness, recreation, and travel purchases.
- Save on massage, yoga, meditation, and more
- Discounts for everyone, no matter your age, income, ability, or interests
For more information, call 888-754-5433.
Self-Management and Mindfulness Tools
We understand that caring for your mental health at your own pace is important. Whether you want to talk to a behavioral health clinician or get tips to reduce stress, we’ve got you covered.
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Learn to Live – Self-Guided Virtual Therapy
Learn to Live offers self-guided online programs to help with mental health. You can go at your own speed and get support from coaches when you need it. These programs are helpful for things like depression, social anxiety, and trouble sleeping.
- Self-directed online therapy to help with your mental health
- Help using Cognitive Behavioral Therapy (CBT) to improve your thinking
- One-on-one coaching, mindfulness exercises, and webinars
- Available anytime in the app
Visit LearnToLive.com/Welcome/ProvidenceHealthPlan to get started.
You'll need a code to join, which depends on your plan. Call Customer Service at 503-574-7500 or 800-878-4445 (TTY: 711) from 8 a.m. to 5 p.m. (Pacific Time), Monday - Friday, to get your code.
Learn to Live Flyer Learn to Live Flyer (Spanish)
Not available to Medicaid and Medicare members
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Providence Health Coaching
If you want to be more active, reduce stress, eat healthier, lose weight, quit smoking, or just feel better, a Providence Health Coach can help. We are here to make things easier, encourage you, and give you useful information along the way.
- One-on-one health coaching sessions
- Personalized goal setting with achievable steps
- A program designed to help members reach their health goals
To get started, call 503-574-6000 or 888-819-8999 (TTY: 711) or email HealthCoaching@Providence.org.
Telehealth/Virtual Care
Telehealth and virtual care offer convenient and affordable options for people seeking behavioral health treatment, improving access to mental health resources, and providing a comfortable and private setting for treatment. Explore options available to you below.
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Behavioral Health Concierge – Virtual appointments within 7 days to help with life stressors
The Behavioral Health Concierge is an online service to help you and your family with life stressors, mental health challenges, or addiction. Providence licensed behavioral health clinicians provide confidential, counseling, care advice, and access to self-help resources.
- Quick access to direct care with Providence licensed behavioral health clinicians
- Available to members and their dependents in Oregon, Washington, Idaho, Montana, California, and Texas
- Call 877-744-9355 to schedule an appointment
- Submit an appointment request at Providence.org/BHC
- Extended hours 7 a.m. - 8 p.m. (Pacific Time), 7 days a week
Behavioral Health Concierge Flyer Behavioral Health Concierge Flyer (Spanish)
Watch Providence Health Plan's Behavioral Health Concierge video below to learn more.
Not available to Medicaid and Medicare members
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Talkspace – Virtual therapy and psychiatry for ages 13+
Talkspace is a virtual therapy service that provides personal behavioral health and emotional wellness support through online counseling and therapy. You can talk to a counselor through text, voice, or video messages anytime, from anywhere.
- Telehealth provider of virtual psychotherapy for teens (13+) and adults
- Get help within 48 hours
- Connect through text, call, or live video
- Access to therapy and/or psychiatry*
*Psychiatrists have the ability to prescribe medication.
To get started, visit Talkspace.com/ProvidenceHealthPlan.
Talkspace Flyer Talkspace Flyer (Spanish)
Not available to Medicaid, Medicare, and Providence St. Joseph Health Caregivers members
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Equip – Virtual eating disorder treatment for ages 6+
Equip is an online service with trained professionals who evaluate and help people with eating disorders and other mental health challenges like anxiety, depression, and Obsessive-Compulsive Disorder (OCD).
- Online eating disorder treatment
- Family-Based Treatment (FBT) matched with a multi-disciplinary team
- Support for challenges like anxiety, depression, and OCD
- For children and young adults, ages 6+
For more information, call 855-387-4378.
Not available to Medicaid and Medicare members
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Charlie Health – Virtual intensive, personalized therapy for ages 11-30
Charlie health is a comprehensive virtual Intensive Outpatient Program (vIOP) for teens and young adults that offers treatment from home. The program combines personalized care and peer support to help with long-term healing.
- Virtual Intensive Outpatient Program (vIOP)
- For teens and young adults, ages 11-30
- Personalized treatment plans
- Group, family, and individual therapy
For more information, call 866-540-1828.
Not available to Medicaid and Medicare members
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Joon Care - Virtual therapy and support for suicidal thoughts for ages 13-26
Joon Care is a virtual therapy service that provides personalized mental health support for teens and young adults. Get help navigating challenges such as depression, anxiety, stress, and more with support of a licensed therapist.
- One-on-one therapy sessions
- Suicide and crisis support
- Connect through a mobile app
- For teens and young adults ages 13-26
- Available to eligible members residing in OR, WA, CA, TX, PA, DE, and NY
Learn more
Not available to Medicaid and Medicare members
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NOCD – Virtual Obsessive Compulsive Disorder (OCD) psychotherapy for all ages
Telehealth provider offering evidence-based online therapy for Obsessive Compulsive Disorder (OCD). Get one-on-one sessions with a licensed therapist trained in effective Exposure and Response Prevention (ERP) and Cognitive Behavior Therapy (CBT). You also have access to ongoing support using the NOCD app.
- Virtual support for Obsessive Compulsive Disorder (OCD)
- Telehealth provider of psychotherapy for all ages
- Cognitive Behavior Therapy (CBT) paired with experts trained in effective Exposure and Response Prevention (ERP)
- One-on-one video sessions with a licensed therapist
- 24/7 support with self-help tools in the app
- Available nationwide
For more information, complete the NOCD contact form or email care@nocdhelp.com.
Get started
Not available to Medicaid and Medicare members
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Vita Health – Specialized virtual therapy for those with suicidal thoughts
Vita Health helps teens and adults who struggle with suicidal thoughts. Therapists will guide you through a 12-week program to learn skills for managing these thoughts without the need for hospitalization. This service combines talk therapy with in-app self-help tools to support your journey to better health.
- Virtual talk therapy for teens, college students, adults, veterans, and LGBTQIA+ individuals of all ages
- 12-week program
- Support for depression, anxiety, stress, PTSD, relationship issues, identity concerns, and suicidal thoughts
- Get help within 2 days
- Suicide-trained team available nationwide
Call 844-866-8336 for more information.
Get started
Not available to Medicaid and Medicare members
Broad Provider Network
With Providence Health Plan, you have access to a broad behavioral health network with providers that fit your needs. This includes therapists, counselors, psychiatric nurse practitioners, psychologists, and psychiatrists. They provide ongoing care and support for many behavioral health challenges. You can get the care you need anytime, from anywhere. We've got you covered.
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Behavioral Health Network
Our extensive Behavioral Health Network offers support no matter where you live or work. You can see professionals who are experts in different areas and prioritize your needs and preferences.
- Local and nationwide access
- In-person and virtual care services
- Age-specific care for children, teens, and adults
- Access to specialty behavioral health network
Need help finding a doctor or seeing a specialist? Our Behavioral Health Hub team can help. Call us anytime at 503-574-7500 or 800-878-4445 (TTY: 711).
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Provider Directory
Our provider directory gives you options to find the right provider for your needs. You can search using filters like race, ethnicity, personal identity, location, specialty, language spoken, and more.
Search for a provider using these steps:
- Go to the Provider Directory and search using your Member ID
- Select “Find a care provider”
- Select “Mental Health/Substance Use Disorder”
Care Management & Crisis Support
Providence Health Plan offers licensed clinicians and specialized help for your behavioral health needs. You have a personal Care Management advocate to help you manage your health and find the care you need. You also have crisis support, along with calling 988, the National Suicide and Crisis Lifeline. If you are having a crisis or suicidal thoughts, you can call us for immediate help. This support is free for all Providence Health Plan members, making it easier to get the help you need when you need it most.
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National Suicide and Crisis Lifeline - 988
Call or text the 988 Suicide and Crisis Lifeline if you or someone you know needs immediate crisis care. This line provides free and confidential emotional support to people in suicidal crisis or having suicidal thoughts.
Available 24/7, nationwide.
Learn more
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Behavioral Health Hub
A one-stop shop where you can find the help you need. When you call, you'll connect with a Behavioral Health Navigator trained in all levels of care. They'll help you get the support you need, find a provider, and schedule appointments. With one call, you'll get help from start to finish.
- Immediate access 24/7
- Team trained in crisis triage care
- Real-time referrals
Our support team members are available to help you 24/7. Call 503-574-7500 or 800-878-4445 (TTY: 711).
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Urgent Care
Urgent care is for when you can't wait for an appointment with your behavioral health provider. To find an urgent care clinic:
- Log in to your myProvidence account
- Select "Find a Provider"
- Select "Find a Service or Place; Urgent Care Clinic"
Next up on Perks
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LifeBalance
Health and well-being go hand in hand. That's why we want to give you and your family access to discounts on more than 20,000 recreational, cultural and travel related businesses and activities.
Learn more