Forms & Documents
Administrative tools to assist you and your team in every day functions of working with Providence Health Plan - we are here to support your needs with the resources below.
To view, fill out and print the forms on this page, you will need the latest version of Adobe Acrobat Reader, which can be downloaded here.
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Book of Business transfers
Use this form to transfer your book of business to another agent or agency for all lines of business.
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Creditable Coverage
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Employer enrollment/change of status/waiver of coverage forms
Oregon small groups
Choose your small group plan:
2025
- 2025 Total Enhanced, Balance, Standard, HSA Qualified plans (PDF)
- 2025 Connect or Choice plans (PDF)
- 2025 Total Enhanced, Balance, Standard, HSA Qualified plans (Spanish) (PDF)
- 2025 Connect or Choice plans (Spanish) (PDF)
2024
- 2024 Total Enhanced, Balance, Standard, HSA Qualified plans (PDF)
- 2024 Connect or Choice plans (PDF)
- 2024 Total Enhanced, Balance, Standard, HSA Qualified plans (Spanish) (PDF)
- 2024 Connect or Choice plans (Spanish) (PDF)
Oregon large groups
Choose your large group plan:
2025
- 2025 Choice, Connect or HSA Connect plans (PDF)
- 2025 Choice, Connect, or HSA Connect plans (Spanish) (PDF)
- 2025 Option Advantage Base, Option Advantage Plus, Option Advantage Premium, Personal Option or Integrated HSA plans (PDF)
- 2025 Option Advantage Base, Option Advantage Plus, Option Advantage Premium, Personal Option or Integrated HSA plans (Spanish) (PDF)
2024
- 2024 Choice, Connect or HSA Connect plans (PDF)
- 2024 Choice, Connect, or HSA Connect plans (Spanish) (PDF)
- 2024 Option Advantage Base, Option Advantage Plus, Option Advantage Premium, Personal Option or Integrated HSA plans (PDF)
- 2024 Option Advantage Base, Option Advantage Plus, Option Advantage Premium, Personal Option or Integrated HSA plans (Spanish) (PDF)
Washington large groups
Choose your large group plan:
2025
- 2025 Choice plans (PDF)
- 2025 Choice plans (Spanish) (PDF)
- 2025 Option Advantage Base, Option Advantage Plus, Option Advantage Premium, Personal Option or Integrated HSA plans (PDF)
- 2025 Option Advantage Base, Option Advantage Plus, Option Advantage Premium, Personal Option or Integrated HSA plans (Spanish) (PDF)
2024
- 2024 Choice plans (PDF)
- 2024 Choice plans (Spanish) (PDF)
- 2024 Option Advantage Base, Option Advantage Plus, Option Advantage Premium, Personal Option or Integrated HSA plans (PDF)
- 2024 Option Advantage Base, Option Advantage Plus, Option Advantage Premium, Personal Option or Integrated HSA plans (Spanish) (PDF)
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Oregon small group forms
2025
- 2025 Small Group Statewide Enrollment Kit
For use when Connect is not purchased. Packaged together in a single PDF, the Statewide enrollment kit contains all the forms you’ll need for Oregon Small Group enrollment: the master contract application, Oregon group size determination (GSD) form, enrollment/change of status/waiver form, and underwriting guidelines. - 2025 Small Group Connect/Choice Enrollment Kit
Packaged together in a single PDF, the Connect enrollment kit contains all the forms you’ll need for Oregon Small Group enrollment: the master contract application, Oregon group size determination (GSD) form, Connect enrollment/change of status/waiver form, medical home selection form and underwriting guidelines. - 2025 Master Contract Application (PDF)
- 2025 Producer Checklist for Small Group Enrollment (PDF)
- 2025 Small Group Underwriting Guidelines
- 2025 Oregon Standardized Group Size Determination Form (PDF)
- SHOP Participation Request Form (PDF)
2024
- 2024 Small Group Statewide Enrollment Kit
For use when Connect is not purchased. Packaged together in a single PDF, the Statewide enrollment kit contains all the forms you’ll need for Oregon Small Group enrollment: the master contract application, Oregon group size determination (GSD) form, enrollment/change of status/waiver form, and underwriting guidelines. - 2024 Small Group Connect/Choice Enrollment Kit
Packaged together in a single PDF, the Connect enrollment kit contains all the forms you’ll need for Oregon Small Group enrollment: the master contract application, Oregon group size determination (GSD) form, Connect enrollment/change of status/waiver form, medical home selection form and underwriting guidelines. - 2024 Master Contract Application (PDF)
- 2024 Producer Checklist for Small Group Enrollment (PDF)
- 2024 Small Group Underwriting Guidelines
- 2024 Oregon Standardized Group Size Determination Form (PDF)
- SHOP Participation Request Form (PDF)
- 2025 Small Group Statewide Enrollment Kit
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Benefit summaries
2025 plans
2024 plans
*For businesses with 51+ employees: We create unique benefit packages to meet the specific needs of each of our large group employers and their employees. Please contact your producer or account manager for more details.
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Employer groups producer toolkits
For employer groups with 1-50 employees
For employer groups with 51+ employees
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Enrollment forms for Individual & Family plans
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Enrollment guides for Individual & Family plans
Oregon
- 2025 Oregon Individual & Family Enrollment Guide (PDF) - English
- 2025 Oregon Individual & Family Enrollment Guide (PDF) - Spanish
- 2025 Oregon Individual & Family Enrollment Guide (PDF) - Chinese
- 2025 Oregon Individual & Family Enrollment Guide (PDF) - Korean
- 2025 Oregon Individual & Family Enrollment Guide (PDF) - Russian
- 2025 Oregon Individual & Family Enrollment Guide (PDF) -Vietnamese
Washington
- 2025 Washington Individual & Family Enrollment Guide (PDF) - English
- 2025 Washington Individual & Family Enrollment Guide (PDF) - Spanish
- 2025 Washington Individual & Family Enrollment Guide (PDF) - Chinese
- 2025 Washington Individual & Family Enrollment Guide (PDF) - Korean
- 2025 Washington Individual & Family Enrollment Guide (PDF) - Russian
- 2025 Washington Individual & Family Enrollment Guide (PDF) - Vietnamese
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Change forms for Individual & Family plans
Assist your client in making changes to their plan.
Current members can make changes to their policy during the Open Enrollment Period, Nov. 1, 2024 – Jan. 15, 2025.
2025 Oregon Plans
With the forms below, your client can change their plan, add or remove dependents, or terminate their coverage.
If your client has a policy through Federal Health Insurance Marketplace policy, please visit HealthCare.gov to help them make changes.
2025 Washington Plans
With the forms below, your client can change their plan, add or remove dependents, or terminate their coverage.
Current members that experience a qualifying event during the Special Enrollment Period, Jan. 1 - Dec. 31, 2024, can make changes to their plan using the forms below.
2024 Oregon Plans
2024 Washington Plans
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Medicare forms
Scope of Appointment
- English | Spanish | Vietnamese | Korean | Russian | Simplified Chinese
- Producer home visit checklist (PDF)
- Medicare plan rating (PDF)
- Medicare plan rating (Spanish) (PDF)
- Medicare plan rating (Vietnamese) (PDF)
Medicare Plan Change Forms
To enroll your client in a different Providence Advantage Plan follow the steps below:
- Print the change form:
- Clackamas, Multnomah, Washington, and Yamhill counties in Oregon (PDF) (coming soon)
- Columbia, Crook, Deschutes, Hood River, Jefferson, Lane, Marion, Polk, and Wheeler counties in Oregon and Clark county in Washington (PDF) (coming soon)
- Benton, Franklin, Snohomish, Spokane, and Walla Walla counties in Washington (PDF) (coming soon)
- Dual Plus (HMO D-SNP)/Clackamas, Multnomah and Washington counties in Oregon (PDF) (coming soon)
- Complete the form
- Mail to Providence Medicare Advantage Plans at:
- Providence Medicare Advantage Plans
P.O. Box 5548
Portland, OR 97228-5548 - Or fax to 503-574-8653
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Medicare benefit highlights and enrollment guides
Clackamas, Multnomah, Washington and Yamhill counties in Oregon
- Benefit Highlights (coming soon)
Dual-eligible (DSNP): Clackamas, Multnomah, and Washington counties in Oregon
- Benefit Highlights (coming soon)
Columbia, Crook, Deschutes, Hood River, Jefferson, Lane, Marion, Polk, Wheeler counties in Oregon and Clark County in Washington
- Benefit Highlights (coming soon)
Benton and Linn counties in Oregon
- Benefit Highlights (coming soon)
Benton, Franklin, Snohomish, Spokane, Walla Walla counties in Washington
- Benefit Highlights (coming soon)
Orange County in California
- Benefit Highlights (coming soon)
Medical Only Plans: Clackamas, Columbia, Crook, Deschutes, Hood River, Jefferson, Lane, Marion, Multnomah, Polk, Washington, Wheeler, and Yamhill counties in Oregon and Clark County in Washington
- Benefit Highlights (coming soon)
Medical Only: Benton, Franklin, Snohomish, Spokane, and Walla Walla counties in Washington
- Benefit Highlights (coming soon)
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Health information and disclosure forms for all lines of business
Use the following forms to manage authorization and access to your clients' health plan records and to request confidential communications. Have questions? Contact Customer Service for help: 503-574-7500, Monday through Friday, 8 a.m. to 5 p.m.
Providence Health Plan
- Request access to your health plan records (PDF)
- Make changes to your health plan records (PDF)
- Restrict access to your health plan records (PDF)
- Request for Confidential Communications - Oregon (PDF)
Member authorization forms:
Providence Medicare Advantage Plan
- Request access to your health plan records (PDF)
- Make Changes to your health plan records (PDF)
- Restrict access to your health plan records (PDF)
Member authorization forms:
Health Share of Oregon (Medicaid)
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Forms for all lines of business
- Out-of-area dependent enrollment (PDF)
- Transition of care (PDF)
- Other member forms and notices
- Medical home selection form (PDF)
- Medical home selection form - Spanish (PDF)
- Enrollment spreadsheet (ZIP)
- Implementation checklist - HRA (PDF)
- Implementation checklist - HSA (PDF)
- Implementation checklist - FSA (PDF)
- Employer Assistance Program Implementation form (PDF)
- Health Savings Account Authorization form (PDF)
- Book of Business Transfer Form (PDF)
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Provider directories
PDF provider directory listings
- Provider directory (Providence Signature Network, Providence Choice Network and Providence Connect Network) (PDF)
- Health Share/Providence (OHP) (PDF)
- Providence Medicare Advantage Plans Provider & Pharmacy directories
If you need help or would like a Providence Health Plan provider directory mailed to you, please contact our customer service team at 503-574-7500 or 800-878-4445 Monday through Friday, 8 a.m. to 5 p.m. (Pacific time).
Online provider directory
The online provider directory contains a current listing of participating providers, facilities and pharmacies.
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Secret shopper surveillance tools
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Medicare & Continuation group size questionnaire
The Medicare & Continuation group size questionnaire is used to determine if Medicare pays primary or secondary to your group health plan coverage. It is also used to determine continuation of coverage.
Producers
Can’t find what you’re looking for?
Our sales team is here to help you find the resources you need to guide your clients to the plan that best fits their needs.
Get in touch