The healthcare choice you’ve been waiting for
Providence Health Plan Powered by Collective Health gives you an edge - optimizing your investment around the clock - making your money and your time go further than it ever has before.
The Collective Health Customer Journey
Learn more about our new, flexible innovative solution for you and your employees.
The flexibility of carved out, with the simplicity of carved in
Bring your health benefit strategies to life, while offering a simple and engaging experience your people will want to use – all built on one single, configurable platform.
One single entry point
Manage all employee benefits (medical, dental, vision), including multi-carrier arrangements, in one portal
80%
of clients experience a decrease in administrative work.
70+ Net Promoter Score
Member advocate program staffed by people who solve problems, however long it takes.
$8,400
Average savings per engaged member due to Care Navigation.
We are the network
We have best-in-class rates for Providence’s award-winning family of hospitals and clinics (including Swedish and Kadlec) and many more.
A relentless pursuit of better
We are always looking for ways to improve the Providence Health Plan experience for Members, and for the Employers who trust us with their teams.
Amazing member experience
Member Advocates and Care Navigators offer proactive, hands-on support ensuring members have a partner to assist them in their healthcare journey.
Flexible plan design
We build your plan to your needs. We work with you to understand your workforce, find the right network fit, and prioritize the benefits that matter most.
Effortless admin
We don’t only reduce your team’s workload, we also empower your team and consultant partners with the insights you need to run, monitor, and evolve your benefits plan.
Best in the Pacific Northwest
100+ additional awards and recognitions
Our extensive network is made up of award-winning providers. This all leads to best-in-class care and member experience in the Pacific Northwest.
2024 People’s Choice Award
Best hospital in Pacific Northwest
The Seattle Times
2024 Silver Status Award
Jack Loacker Center for
Cardio-Oncology
(first time for an Oregon institution)
Five-Star Award for Cardiac Surgery
Providence Medical Center
(4 additional five-star awards)
Manage your plan with ease
Explore our collection of videos designed to help you navigate tools and resources available through your plan.
How to reach out to a Member Advocate
How to find an in-network provider
Finding what you need on the app
How to find and request your benefits cards
Activating your Collective Health account
Making sense of your Explanation of Benefits (EOB)
How to submit an out-of-network claim
We start with yes
We don’t believe in one size fits all.
We start with standard packaged programs, services, and tools in a self-funded agreement and work with you to add the right optional programs, services, and tools to tailor and enhance your plan to meet your unique needs and budget.
| Core offerings | Standard | Optional |
|---|---|---|
| Medical Claims Administration |  |
|
| Medical, Case, and Disease Management | |
|
| Behavioral Health Management | |
|
| Network Access & Management | |
|
| Pharmacy Benefit Management | |
|
| Member Support & Engagement | |
|
| Well-being Solutions | |
|
| Employer Reporting | |
|
| Regulatory Reporting | |
|
| Stop Loss | |
|
| Health Coaching | |
|
| Dental | |
|
| Integrated Savings Accounts | |
|
| Point Solution Integration | |
|
| Vision Administration | |
|
| HelpScript™ | |
|
| Rx Savings Solutions | |
SALES & ENROLLMENT SUPPORT
Need options? Got questions? We’ve got answers.
Sometimes connecting with a real person is the shortest path to a solution. Our sales team is here for you at:
503-574-5067 or 833-395-2043, Monday through Friday.
8 a.m. to 5 p.m. (Pacific Time).