Join our provider network  

Become a Providence behavioral health provider

Thank you for your interest in becoming a participating provider with Providence Health Plan! At Providence, we believe that healthcare isn’t a commodity service, but a community pursuit, and we are so excited to have you as part of our community.


Whether you are a new provider with a new solo or group practice, a new provider joining an in-network group or an in-network provider starting a new solo or group practice; wherever you are in your career, we are interested in hearing from you. 


Our open provider panel 

Please review our nomination panel below to see specialty types and locations for which we are currently accepting new providers.



Providence Health Plan values contracting with providers who identify as or provide:

  • Black/African American centered care 
  • Hispanic and Latinx centered care 
  • Indigenous/Native American centered care
  • Asian and Pacific Islander centered care
  • Gender affirming & LGBTQAI+ centered care
  • Bilingual care

Oregon open provider panel

Category Specialties County Status
Behavioral Health  ABA Therapy
Licensed Professional Counselors (LPC)
Licensed Clinical Social Worker (LCSW)
Licensed Marriage/Family Therapist (LMFT)
Psychiatrist/PMHNP
Licensed Psychologist		 Open counties:
All Oregon counties

Washington open provider panel

Category Specialties County Status
Behavioral Health  ABA Therapy
Licensed Professional Counselors (LPC)
Licensed Clinical Social Worker (LCSW)
Licensed Marriage/Family Therapist (LMFT)       
Psychiatrist/PMHNP
Licensed Psychologist		 Open counties:
Clark, Skamania,
Klickitat, Cowlitz, and
Wahkiakum

Ready to join our network?

To initiate the contracting process, complete the Oregon Practitioner Credentialing Application (OPCA) or Washington Provider Credentialing Application (WPCA) and New Behavioral Health Provider Profile form listed below.   


Please email your completed application and form to PHP_BH_Network@Providence.org.


Submission tips: 
If you have a CAQH, please include the New Provider Profile Form in your email.
If you do not have a CAQH, please include New Provider Profile Form and the OPCA or WPCA in your email.

Credentialing & contracting process

Step 01

Application Submitted

Your application is received by the Behavioral Health team for review.

Step 02

Credentialing

Your application is reviewed by the Credentialing team. You will be notified of a decision within 90 days.

Step 03

Contracting

Once approved by the provider/group, PHP will countersign and issue a fully executed copy of the agreement.

Step 04

Notification of Contract Effective Date

You will receive notification via email for when you can begin seeing patients.

Behavioral health provider resources

  • Claims and benefit information

    Get access to claims and member benefit information by creating a OneHealthPort account.


    Please Note: Effective 12/31/24 Providence Health Plan will be moving ProvLink from OneHealthPort to Availity Essentials Single Sign-On (SSO). 


    Providence Health Plan will transition to the Availity Essentials SSO effective 12/31/24. You will need to have an Availity Essentials account to continue to access ProvLink after this date. If you do not have an Availity account, you can begin the sign-up process here. Your experience in ProvLink - including the site's functions and features - will go unchanged through 2025, as we prepare a full transition to Availity Essentials.


    Have questions? Please see the FAQ below.

  • Policy information

    Review our policies such as supervisory billing, coding, and more in ProvLink.

  • EFT payments

    We partner with Zelis to provide secure and convenient EFT payments to our providers.


    Please contact your representative for more information.

  • Practice updates, address, tax-id, etc.

    Please send all practice updates to your representative 30 days prior to the desired date of change.


    The following items can be found within ProvLink:

    • Address form
    • Blank W-9
    • Providence’s POS policy for telehealth
  • Request a copy of your contract

    Please reach out to your representative for a copy of your provider contract.

  • Providers outside of Oregon/Southwest Washington

    Providers practicing outside our territory of Oregon and Southwest Washington may provide services to Providence members, but you must be contracted through Carelon, who manages our national network.


    Have questions? 
    Visit CarelonBehavioralHealth.com to learn more. You may also call Carelon at 800-397-1630 or email Carelon directly at BeaconPHPPR@carelon.com.  

  • Out-of-network provider assistance

    Our Customer Service team is available to assist providers. Call Customer Service at 503-574-7440, Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time).

  • Contracted provider assistance

    Our Provider Relations team is available to help:

    • Educate providers on administrative policies and procedures
    • Communicate changes and updates that assist providers in the efficient administration of our plans
    • Advocate on behalf of our providers when working to resolve an issue
    • Initiate the credentialing process for new providers
    • Represent Providence networks in a knowledgeable and respectful way
    • Assess the changing needs of a particular service area
    • Manage changes to the demographic information of participating providers 

    To connect with a representative, please complete the request form.

Providence Health Plan Provider Portal Update


Effective 12/31/24 Providence Health Plan will be changing the way you access our provider portal, ProvLink, from OneHealthPort to Availity Essentials Single Sign-On (SSO).


Providence Health Plan will transition to the Availity Essentials SSO effective 12/31/24. You will need to have an Availity Essentials account to continue to access ProvLink after this date. If you do not have an Availity account, you can begin the sign-up process here. Your experience in ProvLink - including the site's functions and features - will go unchanged through 2025, as we prepare a full transition to Availity Essentials.


Are you brand new to Availity Essentials?


The first step to getting started with Availity Essentials is to designate an Availity Essentials Administrator for your organization. Your Administrator is the person responsible for registering your organization in Availity Essentials and managing user accounts. This person should have legal authority to sign agreements on behalf of your organization. Register and Get Started with Availity Essentials. 

Frequently Asked Questions

Have questions?

For contracted providers or providers interested in contracting with Providence Health Plan, please email PHP_BH_Network@providence.org.

For out-of-network providers, please call our Customer Service team at 503-574-7440, Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time).

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