About ProvLink

ProvLink is a secure website that gives you and your clinic’s staff access to:

  • Important patient information
  • Critical updates to coding
  • Clinical guidelines
  • Disease management tools



How do I access ProvLink?

To access ProvLink, register through OneHealthPort.

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Having trouble logging into ProvLink?

If you are not already using OneHealthPort, you must register with OneHealthPort and set up your user account. All non-Providence employees' access to ProvLink requires a OneHealthPort user ID and password. OneHealthPort offers registration and password assistance as well as additional technical support at 800-973-4797.




Other benefits of ProvLink


  • Verify patient benefits
  • View patient rosters
  • Submit referrals
  • View existing referrals
  • Get claims information
  • Get explanation of payments (EOP)
  • Get claims information
  • See quality reports
  • Read newsletters



ProvLink Support

For general questions about the ProvLink site or if you want to check for member eligibility and benefits, please contact:


Providence Health Plan Customer Service

Local:

503-574-7500


Toll free:

800-878-4445 TTY: 711


Hours of operation:

Monday – Friday 8 a.m. to 5 p.m. (Pacific Time)

 

For technical support questions such as error messages or loss of access, reach us at:



Technical Support

Email:

PHPHelpdesk@providence.org


Phone:

503-574-7316


Hours of operation:

Monday – Friday 7 a.m. to 5 p.m. (Pacific Time)

Providers

We've got you covered. If you need information or help, don't hesitate to reach out.

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