Over-the-counter (OTC) items for your health needs
Many of our Medicare Advantage plans include funds to spend on over-the-counter items.
Funds are loaded to your flexible benefit card each quarter (Jan 1, April 1, July 1, and Oct 1). They can be used for wellness related OTC items. Purchase eligible goods at approved stores like Walgreens, Fred Meyer, QFC, CVS, Walmart, Safeway, Albertsons, Rite Aid, Kroger, and Dollar General. You can also order OTC items by phone, web, or mail with no shipping costs.
Check your balance:
- Visit MyBenefitsCenter.com to view your balances.
- Download the OTC Network app with the App Store or Google Play for another way to access to your balances.
Review eligible items:
Catalog PDF
How To Use Your Funds:
Your card works just like a debit card. For OTC items, use your card when you checkout at approved stores to pay for covered items.
Shop online, view a list of retail locations and eligible items, and learn more at:
MyBenefitsCenter.com
Access your benefits with the OTC Network app
You can check the balance of your OTC funds. You can also use the barcode scan function to find eligible items and make sure you have enough funds to cover them. To get the OTC Network app, go to the App Store or Google Play, search for "OTC Network" and download it to your device.
Tips for using your card:
- 1. Activate your card at MyBenefitsCenter.com
- You will need the number printed on the front of the card and your date of birth (MMDDYYYY)
- Once you activate your card you will be able to view more information about your specific benefits and check your card balance at MyBenefitsCenter.com
- 2. Check your balance before you head to the store and verify the items and brands you want to get are covered at MyBenefitsCenter.com.
- 3. Use your card like a debit card at the checkout of approved stores.
Depending on your plan, your card will look like one of the images below:
OTC allowance not included on Providence Medicare Advantage Align Group Plan + Rx 10/50/1000 (HMO) or Align Group Plan + Rx 15/30 (HMO), or any PERS Health Insurance Program (PHIP) plans.
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OTC reimbursement form
Some items may not show as covered at checkout. If you believe an item should be covered and you have paid for those items yourself please complete the reimbursement form.
OTC reimbursement form (PDF)
Legal
Disclaimers
Card can only be used for Qualified Purchases indicated by your plan provider everywhere Visa debit cards are accepted. Card is issued by Sutton Bank, pursuant to a license from Visa U.S.A. Inc. Please contact your Program Sponsor directly for a full list of Qualified Purchases. Visa is a registered trademark of Visa, U.S.A. Inc. All other trademarks and service marks belong to their respective owners. No Cash or ATM Access. Terms and conditions apply, contact your Plan Provider for details by visiting MyBenefitsCenter.com or by calling Providence Medicare Advantage Plans Customer Service at 503-574-8000 or 1-800-603-2340 (TTY: 711), 7 days a week, 8 a.m. to 8 p.m. (Pacific Time) for assistance.
Webpage is current as of: 10/01/2024