All members 18 and older enrolled on an eligible plan have access to Health Coaching services. Although it is common that members join with various health conditions, disease prevention is a common focus for our member population. If your condition is not well managed, we partner with our care management team for additional support.

To determine your eligibility, please contact the Health Coaching Program using the form below, email HealthCoaching@Providence.org or call 503-574-6000 or 888-819-8999 (TTY: 711).

For enrollment questions or to get started, please contact us Monday through Friday, 8 a.m. - 5 p.m. (Pacific Time).

Health coaching is free to eligible members.

Health coaches are credentialed healthcare professionals (including nurses, registered dietitians, social workers, licensed counselors, health educators and exercise physiologists) who provides guidance to members on evidence-based areas of wellness such as physical activity, nutrition, stress management, weight management, tobacco cessation and sleep. A health coach also may be able to help you lower your cholesterol, blood pressure, and/or blood sugar.
 

Health coaches focus on helping you achieve your highest level of well-being through effective goal setting, education, motivation, support, accountability, confidence building and navigating barriers.

A health coach is trained to help you to set goals, stay motivated, navigate challenges, and discover that you have the answers to create lasting changes.

During the first coaching session, your health coach will ask you questions to get to know you and learn about your current lifestyle habits. You are encouraged to identify areas of interest. Together, you and your health coach will come up with 3–6-month goals.
 

During the follow up sessions you will determine the focus of each session. You and your health coach will review your progress and explore any challenges that may have come up.

• Weight management
• Exercise
• Nutrition
• Stress management
• Sleep
• Tobacco cessation
• Diabetes prevention
• Social Support
• Screen Time
• Care navigation to health plan resources
• Additional topic areas may include managing hypertension, high cholesterol and high triglycerides

Health and wellness tools such as books, pamphlets, and goal setting guides
 

Telephonic, virtual, and online sessions

• Program duration is 3 to 24 months
• Tailored coaching support
• Pre-scheduled telephonic or virtual sessions usually last 20 to 45 minutes
• Bi-monthly or monthly sessions, frequency of sessions determined by individual needs and goals
• Online sessions occur through secure messaging on myProvidence

Call 503-574-6000 or 888-819-8999 (TTY: 711) or email us at HealthCoaching@Providence.org and let us know you would like to discontinue the program. Members can opt out of the program at any time.

To accommodate our members scheduling needs, health coaching hours are 7 a.m. to 7 p.m. (Pacific Time), Monday through Friday. 

In-person coaching is not offered but we do offer video visits at this time. If you’d like in-person support, your plan may cover visits to see a registered dietitian. Customer service can help you to understand your wellness benefits and direct you to in-network providers. Call 503-574-7500 or 800-878-4445 (TTY: 711), Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time). 

If your spouse meets eligibility requirements and has insurance through Providence Health Plan they may enroll. They must call the health coaching line to enroll or complete the Health Coaching Program interest form.

• Call 503-574-6000 or 888-819-8999 (TTY:711), Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)
• Complete the Health Coaching Program interest form
• Email us at HealthCoaching@Providence.org