Health Coaching
It’s time to team up. Whether you'd like to increase your activity level, reduce stress, improve your eating habits, lose weight, quit tobacco, or just feel better every day, a Providence health coach can help. We’re here to help address barriers, support your efforts, motivate you when you need a nudge, and be a resource on your journey to a healthier, happier you.
Providence Medicare Advantage Plans offers two health coaching program tracks, depending on the nature of your goals and desired level of coaching support throughout the program. Both program tracks are offered at no cost to eligible Providence Medicare Advantage plan members.
The Providence standard health coaching program offers:
- One-on-one health coaching sessions
- Personalized goal setting with manageable steps
- A program designed to empower you to achieve health goals
- Guidance to help you take action toward healthier lifestyle
- Educational materials
- Other resources to support your success in the program
Get results that last
92 percent of health coaching participants made at least one improvement to their health and wellness. Participants who worked with a coach on weight management and completed 8 or more sessions lost an average of 11 pounds.
We’re here for you
Wellness Resources
Check out our podcasts, recorded webinars, and handouts for updated wellness info and lifestyle tips.
Health Coaching Team
Your health coaching team is here to help you accomplish your goals and build a relationship grounded in trust and support.
The Providence Healthy Eating and Active Lifestyle (H.E.A.L.) Program
Modeled off the CDC Diabetes Prevention curriculum. Designed to prevent Type 2 diabetes promote moderate weight loss.
Learn moreFrequently Asked Questions
-
Who is eligible for Health Coaching services? Do I have to have a specific health issue or condition to use this service?
All Medicare Advantage members are eligible. Although it is common that members join with various health conditions, disease prevention is a common focus for our member population. If your condition is not well managed, we partner with our care management team for additional support.
-
How much does health coaching cost?
Health coaching is available to Medicare members at no cost. -
What is a health coach?
Health Coaches are healthcare professionals who coach members on areas of wellness such as physical activity, nutrition, stress management, weight management, tobacco cessation and sleep.
Health Coaches focus on helping you achieve your highest level of well-being through effective goal setting, education, motivation, support, accountability, confidence building and navigating barriers.
-
How can coaching benefit me?
A health coach is trained to help you to set goals, stay motivated, navigate challenges, and discover that you have the answers to create lasting changes. -
How should I prepare for a coaching session?
During the first coaching session, your health coach will ask you questions to get to know you and learn about your current lifestyle habits. You are encouraged to identify areas of interest. Together, you and your health coach will come up with 3–6-month goals.
During the follow up sessions you will determine the focus of each session. You and your health coach will review your progress and explore any challenges that may have come up.
-
What areas are you able to be coached on?
- Weight management
- Exercise
- Nutrition
- Stress management
- Sleep
- Tobacco cessation
- Diabetes prevention
- Social Support
- Screen Time
- Care navigation to health plan resources
- Additional topic areas may include managing hypertension, high cholesterol and high triglycerides
-
What’s included in health coaching?
Health education resources
Wellness tools such as books, pamphlets, and goal setting guides
12 prescheduled telephonic sessions
- The frequency of sessions is determined by individual needs and goals
- These sessions usually last 20 to 45 minutes
-
What if I try coaching and it is not the program that I need
Call 503-574-6000 or 888-819-8999 (TTY: 711) or email us at HealthCoaching@Providence.org and let us know you would like to discontinue the program. Members can opt out of the program at any time.
-
What are the coaching hours?
To accommodate our members scheduling needs, health coaching hours are 7 a.m. to 7 p.m. (Pacific Time), Monday through Friday.
-
Do you offer in-person health coaching?
In-person coaching is not offered at this time, but we do offer video visits. If you’d like further in-person support, your plan may cover visits to see a registered dietitian. Customer service can help you to understand your wellness benefits and direct you to in-network providers. Call 503-574-7500 or 1-800-878-4445 (TTY: 711) Monday through Friday 8:00 am – 5:00 pm (Pacific Time). -
Can my spouse enroll in health coaching?
If your spouse meets eligibility requirements and has insurance through Providence Medicare Advantage Plans they may enroll. They must call the health coaching line to enroll of fill out the Health Coaching Interest form. -
How do I sign up for health coaching?
- Call 503-574-6000 or 888-819-8999 (TTY:711)
- Monday through Friday 8:00am to 5:00pm (Pacific Time)
- Fill out the Health Coaching Interest form below
- Email us at HealthCoaching@Providence.org
Contact us
- By phone at 888-819-8999 or 503-574-6000
- By email at HealthCoaching@Providence.org
- By filling out the Health Coaching interest form below
Health Coaching services are not available for all members. To determine program eligibility, please contact the health coaching program using the form below, email HealthCoaching@Providence.org or call 888-819-8999 or 503-574-6000. Our offices are open Monday through Friday 7 a.m. to 7 p.m. (Pacific Time). Appointments outside regular business hours may be available upon request. For enrollment questions or to get started, please contact us between 8 a.m. - 5 p.m. Monday - Friday (Pacific Time).
Health Coaching interest form
Once you complete the form below, a member of the coaching team will be in contact with you with 1-2 business days to confirm whether you're eligible and enroll you in the program.
The program was flexible and adjusted to more reasonable personal goals. I was left with tools that can be applied to other goals.
Dave, Health Coaching participant
Next up on medicare perks
-
Optum One Pass™
Your health and well-being are important to us. That's why we offer a no-cost fitness center membership to all of our Medicare members through the Optum One Pass™ fitness program.
Learn more